The Human Side of AI Transformation


The podcast discusses the 10-20-70 rule for AI investment, emphasizing that successful companies allocate 70% of their efforts to people and processes, 20% to data and technology, and only 10% to algorithms. This approach contrasts with the common misconception that AI is primarily a technology problem. The conversation highlights the importance of workforce planning, training, and cultural transformation in capturing real value from AI.

Takeaways
  • Most companies are getting AI investment backwards.
  • Only 5% of companies capture value from AI at scale.
  • AI leaders focus 70% on people and processes.
  • Winning with AI is a sociological challenge.
  • Generative AI impacts the majority of the workforce.
  • Less than one third of companies upskill employees for AI.
  • AI leaders implement comprehensive upskilling programs.
  • They create cross-functional agile teams.
  • They redesign workflows and incentive structures.
  • Future-built companies generate more revenue growth.
The Human Side of AI Transformation
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